Issue: A downloaded Form loses its formatting causing formatting issues similar to the following:

  • A 1-2 page document to unexpectedly expand to 2-4 pages in length;
  • Extra blank rows are created for no apparent reason;
  • Tables inserted into a form lose their boundaries and appear to overlap or be in conflict with each other.

Explanation:

Formatting features in Word documents created using versions of MS-Word that are different from your version of Word may exhibit unexpected behavior as described above.

The usual solution is to convert such a document to your version of Word, if possible.

However, opening the same converted document on yet a different version of Word may still exhibit other issues that are different from the original issue. 

Possible Remedies

You will most likely need to find a compatibility pack for the Microsoft Word Version that you have and download that compatibility pack.

Below are some Microsoft Knowledgebase and/or user forum entries on this subject. (Please note that no 2 problems are resolved by the same remedy requiring further research on your part to remedy your MS-Word issue).

If you try these remedies and are unable to resolve the issue, please contact American LegalNet’s Forms Work Flow research c/o support@aln.freshdesk.com.

Microsoft Knowledgebase and/or user forum entries on this subject:

https://support.microsoft.com/en-us/help/2117661/the-office-word-title-bar-displays-compatibility-mode

https://answers.microsoft.com/en-us/office/forum/office_365hp-word/issue-between-365-word-and-2010-style-settings/905cd5d2-35b4-402e-9ea8-efbcccd00a61?db=5

https://support.office.com/en-us/article/compatibility-changes-between-versions-cb713c85-3145-4e83-a8b6-1e3227a4c059?ocmsassetID=HA010370116&CorrelationId=2bbfc4c1-a685-4280-a89d-f6fbb5ff7551&ui=en-US&rs=en-US&ad=US

https://answers.microsoft.com/en-us/msoffice/forum/msoffice_word-mso_win10-mso_archive/excel-and-word-documents-formatting-changed-all-of/3f546338-462e-421e-a634-128bbfc93f6f