Issue: A downloaded Form loses its formatting causing formatting issues similar to the following:

  • A 1-2 page document to unexpectedly expand to 2-4 pages in length;
  • Extra blank rows are created for no apparent reason;
  • Tables inserted into a form lose their boundaries and appear to overlap or be in conflict with each other.

Explanation:

Formatting features in Word documents created using versions of MS-Word that are different from your version of Word may exhibit unexpected behavior as described above.


Possible Remedies

After running all MS Word Updates available for your version that seems to correct the issue.

https://support.office.com/en-us/article/compatibility-changes-between-versions-cb713c85-3145-4e83-a8b6-1e3227a4c059?ocmsassetID=HA010370116&CorrelationId=2bbfc4c1-a685-4280-a89d-f6fbb5ff7551&ui=en-US&rs=en-US&ad=US