FAQ's

What are the System Requirements MS Word Add In ALNFormsWorkflow Ribbon
SQL Database Version: Operating System Windows 10 64bit Windows 7 64bit Windows 8 or 8.1 64bit .NET Framework version 4.5 or higher Microsoft Word 20...
Fri, Nov 1, 2019 at 10:49 AM
Is it free to sign up?
You can create a free account to browse and print our non fillable forms. If you want a fillable form you need to purchase a form or sign up for a subscript...
Fri, Jun 30, 2017 at 1:34 PM
How do I contact support and what are the hours?
You can submit a ticket from selecting "Create a Support Ticket" link at the bottom of the FWF web page, or call us at 1-800-293-2771. Support hou...
Fri, Oct 13, 2017 at 9:47 AM
Additional Technical Information FormsWorkflow Toolbar 2017
Which ports are utilized? TCP port 80 Where are the forms stored and are they secure? The forms are securely stored on Amazon S3 (Simple Storage Servi...
Thu, May 3, 2018 at 2:43 PM
How to Unlock a Form for Editing and How to Tell if it is Locked or Unlocked
To be able to unlock the form you will need to have the FormsWorkflow Ribbon Add-In to MS Word. On the Ribbon there is a pad lock icon. To unlock the form c...
Fri, Aug 17, 2018 at 3:08 PM
How often are forms updated?
Forms are updated daily and each specific form is updated once the court issues a revised form but it can take a week turn around time to be processed.
Tue, Sep 4, 2018 at 9:46 AM
Unable to Locate Forms/Search Forms from Toolbar Add in to MS Word. User is Null or Blank.
The dropdown for the form search in the toolbar is blank or says user is null.  Possible Causes: The symptoms described are usually caused by a problem ...
Fri, Oct 5, 2018 at 9:00 AM
I need to unlock the forms and Microsoft Word is requesting a password to do so.  What is this password?
To unlock the forms you will need to purchase a subscription to the toolbar which has the ability to unlock our forms.
Wed, Aug 29, 2018 at 4:59 PM
When saving the username and password it doesn't stick keeps on disappearing.
User may not have modify permissions to where that folder location is stored %appdata%\FormsWorkflow. Navigate to the FWF folder under users local folder an...
Wed, Nov 7, 2018 at 10:08 AM
We must move our FormsWorkflow DB.  What does this involve on the server side?  On the client?  (How do we point the client to new db?)
To change the connection string for the server connection you can do so in the settings dialog box on the toolbar. You will need the admin password to be ab...
Wed, Nov 7, 2018 at 10:08 AM