FAQs

I received my Summons rejected; can you tell me why? (fee waiver)
It is current court procedure to reject the summons until the court grants the fee waiver. Whether or not the fee waiver is granted a subsequent transaction...
Tue, Oct 29, 2019 at 10:11 AM
Can you contact the court and ask them to process my filing?
Unfortunately we cannot request the court to priortize transaction processing.
Tue, Oct 29, 2019 at 10:12 AM
How do I get copies of my case documents?
Conformed copies of your submitted documents can be found in the Completed Filings screen. However if you are requesting copies of the entire case inventory...
Tue, Oct 29, 2019 at 10:13 AM
How do I receive conformed copies of my documents?
Conformed copies are returned as part of the return package after the court accepts your filings.
Tue, Oct 29, 2019 at 10:13 AM
In what format do I get my conformed copies back? How can I view/download?
Conformed copies are returned in Adobe Acrobat, .pdf, format. Yes you can view and download.
Tue, Oct 29, 2019 at 10:13 AM
Can you tell me where my case is assigned (courthouse, room, judge)?
After you submit your new case and it has been accepted by the court you will receive a notice of case assignment that will detail case assignment details. ...
Tue, Oct 29, 2019 at 10:14 AM
Can you tell me my next hearing date?
Unfortunately we do not have access to your case data, you may need to contact the court to determine the next hearing date on your case.
Tue, Oct 29, 2019 at 10:15 AM
How do I see a month’s/or days’ worth of billing charges?
Please locate the Billing link on the left Nav bar, click and go to the your billing center. You may search for billing charges by month or day.
Tue, Oct 29, 2019 at 10:15 AM
How do I update my payment choice?
On the Left hand nav bar click on Administration/Profile and scroll to the payment section and update payment methods.
Tue, Oct 29, 2019 at 10:16 AM
What payment methods to you accept?
We accept Credit Cards; Master Card; Visa; Discover; e-Check.
Tue, Oct 29, 2019 at 10:16 AM